Before you pay
Review the selected product, plan, billing period, amount and payment instructions. The checkout summary should match the option chosen on the Pricing page.
- Confirm the account email is correct.
- Confirm the product and billing period.
- Read the refund and purchase terms linked to the order.
- Save the order reference before leaving checkout.
Payment confirmation
Follow the instructions shown for the selected payment method. When proof or a transaction reference is required, submit it only through the official Forex Cipher flow or support channel.
Access may remain pending until the payment is verified and attached to the correct account. Do not repeat a completed payment simply because access is still pending.
Billing records
Confirmed orders and membership details appear in the customer workspace when billing is connected. Keep the order reference, purchase date, product and amount for your own records.
| Record | Why it helps |
|---|---|
| Order reference | Identifies the exact purchase. |
| Account email | Connects the purchase to the customer account. |
| Transaction reference | Helps verify a completed payment. |
| Plan and billing period | Confirms the access that should be activated. |
Payment or activation problems
- Check whether the order is still marked pending.
- Confirm that you opened the account using the checkout email.
- Do not submit the same payment repeatedly.
- Contact support with the order reference if payment is complete but access is missing.
- Never send a password, one-time code or full payment-card details.
Invoices and corrections
For an invoice, payment confirmation or correction to order details, contact support with the account email and order reference. Explain the exact field or document needed so the team can locate the correct transaction.